But, when next time computer is started/re-started this add-in is enabled by default. I disable that add-in by following criteria on this link. I already tried to inject a JS web resource to a specific formular (in my case it was the default contact form) and override the callback (which seems to handle the Lync/Skype integration). Does a C2C button need to be added to the toolbar I have visited a site in both FF and Chrome the same c2c 'phone numbers are highlighted in Chrome but not FF. On updating skype, 'Click-to-Call' add-in is installed on windwos XP. I open SF with Chrome, have Skype Click to Call enabled and it dials automatically for me. Now, whenever a CRM user clicks onto a telephone number field (in forms and views) inside the CRM my web service should be called instead of Skype/Lync. I make a lot of calls using my contacts/leads in salesforce. assuming I have a web service which can initiate a call per URL. (Click on any telephone number inside CRM and call it).įor eg.
I want to have a feature like Lync/Skype integration but use my own URL. Advance warning: Im an absolute newbie to Dynamics CRM! Intention
